For hygiene and safety reasons, opened skincare products cannot be returned.
All products are carefully packaged to ensure they reach you in perfect condition. Please check your package carefully when it’s delivered. If you notice any damage, kindly report it to the delivery personnel immediately. Once the delivery is completed without inspection, responsibility for any damage passes to the customer.
If the product is damaged during shipping and reported properly, we’ll gladly assist you with a replacement.
For any questions or assistance, please contact us at [info@voilaskincare.com]. We’re always here for you!
